Privacy Policy

Updated November 10, 2025

This Privacy Policy explains how Feed Filter LLC ("Feed Filter", "we", "us") handles information for our browser extension and the website www.feedfilter.com (together, the "Services"). By using the Services, you agree to this Policy.

What We Collect

  • Public post content you view in your social feeds (text, links, and media). For some media, we may create text descriptions to enable filtering.
  • Account data: your email address (for sign‑in) and randomized device/session identifiers for sync and fraud prevention.
  • Settings & feedback: your filter preferences and thumbs‑up/down or "show more/less" inputs.
  • Diagnostic information: post identifiers, timestamps, and processing details used to troubleshoot and improve quality.
  • Technical logs: IP address, timestamps, and error events for reliability and abuse prevention.
  • Support messages you send us.

How We Use Information

  • Filter your feed using automated analysis according to your settings; you can adjust filter strength or categories anytime.
  • Sync your settings across devices and provide help when you contact us.
  • Maintain security and reliability, prevent abuse, and fix bugs.
  • Improve quality using aggregated telemetry, diagnostics, and your explicit feedback.

No advertising use. No cross‑site tracking. We do not sell personal information or share it for cross‑context behavioral advertising.

Sources of Information

We obtain information from your use of the extension and our website. We do not purchase data about you from data brokers or social networks.

Storage and Processing

We store some information on your device (for example, your settings and a temporary analysis cache) and some in our cloud services (for example, feedback and diagnostics). We use contracted service providers to host and operate our systems. They may only process information to provide services to us and must protect it.

We may disclose information if required by law or in connection with a merger or acquisition.

Cookies and Website Analytics

Extension: the extension does not set cookies or use third‑party trackers.

Website: we do not run advertising pixels. We use a basic analytics service on our public site to understand traffic (for example, page views). Our website sign‑in uses a session cookie to keep you logged in. During sign‑in, our authentication providers may set their own cookies. Our hosts may create standard server logs (such as IP address and timestamp) for security and troubleshooting.

Service Providers

We use service providers for hosting, authentication, data storage, analytics, and AI-assisted content analysis. These include cloud hosting platforms, authentication providers, database services, and AI model providers.

Additional Legal Details ↓

Automated Filtering and Feedback Opt‑Out

Feed Filter uses automated analysis to score and hide low‑value posts based on your settings. If you prefer that we do not use your explicit feedback (for example, thumbs up/down) to improve filtering quality, email help@feedfilter.com with "Feedback Opt‑Out" in the subject and include your account email; core filtering will continue to work.

Retention

  • On‑device analysis cache: up to 30 days, then removed; you can clear it anytime.
  • Diagnostics/trace records: typically deleted after about 30 days by an automated cleanup job.
  • Technical logs: our own server logs currently have no fixed retention window and are rotated operationally; hosting and analytics providers may retain web logs under their policies.
  • Account data, settings, and feedback: retained until you delete your account.
  • We may keep aggregated, de‑identified statistics about filter effectiveness and usage patterns that cannot be linked back to you.

Your Rights (U.S. State Privacy Laws)

Depending on your state (for example, CA, CO, CT, MT, OR, TX, UT, VA), you may have rights to access, correct, delete, or obtain information about our data practices, and to appeal a decision. We do not sell personal information and we do not share personal information for cross‑context behavioral advertising.

How to submit a request:

If you are signed in, you can access, export, or delete your data from Settings. If you cannot sign in, email help@feedfilter.com with "Data Request" in the subject; we will verify using your account email before completing the request. We will not discriminate against you for exercising your rights.

Non-US Users

If you're in the EU, UK, or another region with similar privacy laws, you may have extra rights — things like asking us to correct, delete, or transfer your information, or to stop using it in certain ways.

To use these rights, just email help@feedfilter.com with "Data Rights" in the subject line, and we'll get back to you quickly. If you live outside the United States (for example, in the EU or UK), data protection laws like the GDPR require us to tell you the "legal basis" for collecting and using your information.

We rely on a few simple ones:

  • Consent – when you give us permission, such as signing up or sending feedback.
  • Contract – when we need to process information to provide the Services you've asked for.
  • Legitimate Interests – when we use information in a way that's necessary for us to run, improve, or protect the Services, as long as it doesn't override your rights.

You can always contact us if you'd like more details about how this applies to your data.

Do Not Sell or Share

We do not sell personal information. We do not share personal information for cross‑context behavioral advertising. If this changes, we will provide a "Do Not Sell or Share" link and update this Policy.

Children's Privacy

Feed Filter is not directed to children under 13, and we do not knowingly collect personal information from children.

Security

We use reasonable administrative and technical safeguards. No method of transmission or storage is 100% secure.

International Processing and Transfers

We process data in the United States and, where helpful to improve reliability and latency, in other regions. Where required, we use appropriate safeguards for international transfers.

Chrome Web Store and Google API Services

Our Chrome extension complies with the Chrome Web Store User Data Policy (Limited Use). If you sign in with Google, we comply with the Google API Services User Data Policy (Limited Use); Google‑obtained data is used only to provide the app's functionality and is not sold or used for advertising.

Third-Party Cloud Providers

We use trusted cloud platforms and service providers (for example, for hosting and database storage). They're only allowed to use information to help us run the service, and we expect them to protect it like we do. That said, their systems are separate from ours, so you can also check their own privacy notices if you're curious.

Business Transitions

If Feed Filter ever merges with another company, sells part of its business, or goes through a similar change, user information may transfer along with the business. If that ever happens, we'll make sure your privacy continues to be protected and we'll let you know before anything changes.

Complaints and Enforcement

If you ever believe we've dropped the ball on privacy, email us at help@feedfilter.com and we'll look into it right away. We actually read and respond to those messages — no bots or black holes.

Disputes and Governing Law

If there's ever a legal dispute that we can't work out directly, it'll be handled under Texas law, and any arbitration will take place in Austin, Texas. Arbitration just means we'll use a neutral third party to help sort things out instead of a court battle. We'll cover our own legal fees unless a law or arbitrator says otherwise. We hope it never comes to that, but this keeps things fair and predictable.

Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you by email or in‑product notice. The most current version will always be available on our website.

Contact Us

Email: help@feedfilter.com

Mail: Feed Filter LLC, 600 Congress Ave, 14th Floor, Austin, TX 78701, Attn: Legal/Privacy