Feed Filter Support
Feed audits, browser extension, and mobile apps — less noise, fewer strangers, fewer algorithm detours.
Get in touch
- Email: help@feedfilter.com
Fastest way to reach us for bugs, billing, or account issues. We typically reply within one business day.
- Feedback & feature requests: feedfilter.com/feedback
Send ideas and bug reports with enough context for product triage.
- In-app bug report: tap the ? button in the app to attach diagnostic details automatically.
Frequently asked
What is Feed Filter?
Feed Filter is a feed audit and filtering service for social media. The website shows which accounts are filling your feed with clickbait, spam, rage bait, and low-signal clutter; the browser extension and mobile apps apply filtering you control while you browse.
Which platforms does it support?
Feed Filter's audit website currently supports X (Twitter), Instagram, and Facebook. Real-time filtering is most complete on X and Instagram today, with additional platform support on the roadmap.
How do I install the app?
Feed Filter is currently in TestFlight beta on iOS. Visit feedfilter.com/app for the latest install info, or email help@feedfilter.com to request beta access.
How do I report a bug?
Two ways: (1) tap the ? help button inside the app — it attaches diagnostic context, which is the fastest path to a fix. (2) Email help@feedfilter.com directly with a description and, if possible, a screenshot.
How do I suggest a feature?
Send an idea at feedfilter.com/feedback. The form attaches page context so we can triage it alongside product analytics.
What data does Feed Filter collect?
Filtering preferences stay on-device. Feed Filter only reads publicly available posts — the same content visible to anyone browsing the site. We never ask for your password and never read your DMs or private messages. The audit only reads; it changes nothing on your account. The one thing that can change anything is muting, and only if you ask for it: that runs through X's own sign-in, you approve it there, and it is limited to muting. Full details in our Privacy Policy.
How do I restore a purchase?
If you previously unlocked a paid feature, open the app and go to Settings → Restore Purchases. If the purchase still doesn't appear, email help@feedfilter.com with the Apple ID email used for the original purchase and we'll sort it out.
How do I delete my account or data?
Most Feed Filter data lives on-device and is removed when you uninstall the app. For any account-linked data (payment records, saved audits on the website), email help@feedfilter.com and we'll permanently delete it within 30 days.
Why am I still seeing posts I expected to be filtered?
Filtering is based on content patterns and isn't perfect — borderline content can slip through. Use the Spam tab to review what was filtered, un-filter anything we got wrong, and adjust your per-platform filter settings. If you see a consistent miss, send us the post URL and we'll refine the filters.